Millennium Park Archives - Millennium Garages Reserve Parking Online

FREE Electric Scooters at Millennium Garages

Millennium Garages is excited to offer FREE eScooters for parking customers. Getting around downtown Chicago has never been easier!

How to use eScooters at Millennium Garages

1. Sign up HERE to receive your eScooter access code via email
  1. You will receive an email within 10 minutes. Check your promotions folder
2. Download the Ridy Application to your smartphone (iOS or ANDROID)
3. In the Ridy Application, create your Ridy Account
  1. Click “Sign Up”
  2. Enter requested information
  3. Click the menu in the upper left corner
  4. Click “My Fleets”
  5. Enter the “Fleet Code” you received in the email
4. Drive to Millennium Lakeside Garage and navigate to the eScooter docking location
  1. Use the entry ramps at 5 South Columbus Drive, between Randolph & Monroe
  2. After the ramps, head east through the gates into Millennium Lakeside Garage
  3. After the entry gates, take the first right
  4. Continue straight to the end of the section and turn right
  5. Park your car and walk to scooter pickup in southwest Millennium Lakeside Garage lobby (300 East Monroe Street)
5. Start eScooter rental
  1. Scan the QR code located on the handlebar of the eScooter
  2. Enter credit card information
    1. eScooters are free to rent for up to 10 hours
    2. If your rental lasts longer than 10 hours please contact Ridy (support@ridy.com) to confirm you plan to return the eScooter. You will be assessed a late fee of $25
    3. If you do not contact RIdy after 10 hours, an eScooter abandonment fee of $75 will be assessed
  3. Exit the pedestrian lobby onto the ramps to Monroe Street. eScooters are not allowed in the garage

1. Return your eScooter to the docking location and end ride before returning to your car
  1. Place eScooter in the docking station
  2. Lock eScooter to the docking station
  3. To end ride, take a photo of the dockted eScooter and submit
  4. Plug in the eScooter to charge for the next rider

Frequently Asked Questions

How much does it cost to rent an eScooter?

eScooters are free to ride for up to 10 hours. If your rental lasts longer than 10 hours, please contact Ridy (support@ridy.com) to confirm you plan to return the eScooter. You will be assessed a late fee of $25. If you do not contact Ridy after 10 hours, an eScooter abandonment fee of $75 will be assessed.

Having trouble obtaining or redeeming your access code?

Please create a support ticket in the Ridy Application, or email support@rideridy.com with your full name, email address and mention you are with the Millennium Lakeside Garage

How much does it cost to rent an eScooter?

eScooter rentals are FREE for Millennium Parking Garage customers

I'm getting an error message when I scan the eScooter QR code

The eScooter is likely in use, low battery or requires maintenance. Please try another eScooter

How old do I need to be to ride an eScooter?

You must be 18 years or older to ride eScooters

Where am I allowed to ride the eScooter?

Use bike lanes to ride eScooters
Riders are not allowed in the garage, on the Lakefront trail, on the Chicago Riverwalk or on sidewalks

How do you ride the eScooter safely?

To start your scooter ride, place one foot firmly on the baseboard and use your other foot to push off against the ground. Once you’ve gained speed, press the throttle near your right thumb to accelerate. Squeeze the hand brake to slow down when needed
We strongly recommend that you wear a helmet every time you ride the scooters

How do I park/pause a ride?

If you are making a stop at a destination, tap the “Pause” button in the application to turn off and secure the eScooter, which activates the anti-theft alarm
You are required to use the attached cable lock on the vehicle to secure the vehicle to a bike rack

How do I return my eScooter?

You are responsible for returning the vehicle to the docking station at Millennium Lakeside Garage to complete the trip
To end the trip, take a photo showing the vehicle is properly parked and plugged into the charging station
Riders must use the cable lock to secure the vehicle to the charging station
If you are having issues returning the vehicle, please call or text 1-833-462-7439 (1-833-GO2-RIDY)

How do I use the cable lock?

Every eScooter or bike comes with a cable and has a unique 4 or 5-digit code which is only visible when you select/tap the vehicle you are renting in the application
Riders must use this lock to secure the scooter/bike to a bike rack in order to park or pause their vehicles during their trip

Involved in an accident or emergency?

If you are involved in an accident and need medical assistance, call 911. If the eScooter has been damaged, please file a report in the Ridy application. Select “Support” in the Ridy menu and press the “+” button. Click the “Accidents/Emergencies” option and fill out the form

Purchase your parking for the City of Chicago’s summer events in advance and save! Millennium Garages is conveniently located beneath Millennium Park, Pritzker Pavilion, Maggie Daley Park & Grant Park.

Where To Park…

Visiting Pritzker Pavilion? We recommend our Millennium Park Garage or Millennium Lakeside Garage at 5 South Columbus Drive. These two garages are the closest and most convenient. The pedestrian lobbies are located a half a block east of Michigan Avenue on East Randolph.

We recommend our Grant Park North located at 25 North Michigan Avenue if you are visiting Crown Fountain, “The Bean” or the Chicago Cultural Center.